Free
$0
Try it with real clients
- Everything unlocked for the first 14 days
- Then 1 open request or form at a time
- Links last up to 7 days, no client reminders
- One person sending requests
- 5 GB of encrypted storage
- No card
Collect client documents, priced per seat.
Send a client one link. They upload without an account, and the files arrive encrypted in your firm’s inbox. Clients never pay.
30-day money-back· Cancel anytime· No card required
Firm plan: $29 per seat per month or $290 per seat per year, 14-day free trial. Your clients upload without an account, and files are encrypted on the client’s device.
Firm
$29per seat / month
or $290 per seat per year ($58 off)
- Unlimited open requests and forms
- Up to two automatic email reminders to the client (day 3 and day 7)
- Links open up to 90 days, or with no expiry
- A shared inbox: one seat per person
- 100 GB per seat, not metered
- 30-day money-back guarantee
- Your logo on upload pages and reminder emails
Free and Firm, line by line
| Free | Firm | |
|---|---|---|
| Open document requests | Unlimited for 14 days, then 1 at a time | Unlimited |
| Secure forms | Unlimited for 14 days, then shared with the request limit | Unlimited |
| Clients | Unlimited; they never pay or sign up | Unlimited; they never pay or sign up |
| People sending requests | 1 | One per seat, one shared inbox |
| Storage | 5 GB | 100 GB per seat, not metered |
| Downloads per month | 20 GB | 50 GB per seat |
| Encrypted in the browser before upload | ✓ | ✓ |
| 30-day money-back | ✗ | ✓ |
| Up to two automatic email reminders to the client (day 3 and day 7) | For 14 days | ✓ |
| How long a request link stays open | Up to 7 days after the trial | Up to 90 days, or no expiry |
| Your logo on client pages and emails | For 14 days | ✓ |
| Documents already received | Always kept | Always kept |
Personal storage plans
SHIELD 1 TB
$5/mo
$60 Billed yearly · Save 16.7%
1 TB private storage
Choose plan30-day money-back · Cancel anytime
- 1 TB encrypted storage
- Client-side encryption before upload
- Secure links with expiry and download caps
SHIELD+
$8/mo
$96 Billed yearly · Save 20%
2 TB private storage
Choose Shield+30-day money-back · Cancel anytime
- 2 TB for active files and media
- Secure links with expiry and download caps
- Direct email support
PRO
$16/mo
$192 Billed yearly · Save 20%
5 TB private storage
Choose plan30-day money-back · Cancel anytime
- 5 TB for professional files
- Secure links with expiry and download caps
- Direct email support
Prefer to pay once?
The Lifetime Vault is a one-time payment for 2 TB, kept for the life of the product — no subscription.
Lifetime Vault · 2 TB · release of 150
Start for free · 5 GB private storage · No card required
The cheapest plan is exactly as private as the most expensive.
- Client-side encrypted storage
- Hybrid post-quantum encryption on web and Android
- Per-file content keys
- Secure links with expiry and download caps
Compliance details
To be precise about what EU-hosted buys you: your encrypted files and the database are stored in the European Union (database in Frankfurt, encrypted files in Amsterdam), processing runs under an Article 28 Data Processing Agreement published in full — sub-processor list included — before you pay, and the few operational sub-processors outside the EEA are covered by Standard Contractual Clauses. What it does not buy you: GDPR compliance is not a certificate anyone issues, ShieldFive holds no ISO 27001 or SOC 2 report, and it does not sign US HIPAA Business Associate Agreements. The protection you are paying for is architectural — files are encrypted on your device, so there is no plaintext on the server to hand over.
Every line, in the open.
Free
- Private storage
- 5 GB
- Downloads per month
- 20 GB
- Open document requests
- Unlimited for 14 days, then 1 at a time
- Support
- Community
- 30-day money-back
- ✗
Shield
- Private storage
- 1 TB
- Downloads per month
- 1 TB
- Open document requests
- Unlimited
- Support
- 30-day money-back
- ✓
Shield+
- Private storage
- 2 TB
- Downloads per month
- 2 TB
- Open document requests
- Unlimited
- Support
- Priority
- 30-day money-back
- ✓
Pro
- Private storage
- 5 TB
- Downloads per month
- 5 TB
- Open document requests
- Unlimited
- Support
- Priority
- 30-day money-back
- ✓
Pricing questions, answered straight.
Is the free plan really free?
Yes. 5 GB of encrypted storage with no card and no time limit. If you use it to collect documents from clients, the first 14 days have no limit on open requests; after that the free plan allows 1 at a time, links last up to 7 days and automatic client reminders stop. Documents you already received are always kept.
What's your refund policy?
Your first paid purchase of any plan comes with a 30-day money-back guarantee — one-time purchases, including the Lifetime Vault, as well as subscriptions. Email us within 30 days of the purchase and we refund it, no lengthy justification required.
Can I cancel, and what happens to my files?
Cancel any time from your account. You can export your files whenever you like, so leaving is as easy as joining.
Is the cheaper plan less secure?
Every plan includes client-side file encryption, including the free 5 GB plan. Encryption formats depend on the platform, not the price: see Security for web and Android differences and the authentication boundary.
Will my price change after I subscribe?
The price you sign up at applies for the billing term you choose: monthly or yearly. A change to list prices never affects a term you have already paid for.